The Franchise Research Institute conducted an independent confidential franchisee validation survey of all U.S. ERA franchisees. They found that 95 percent of franchisees gave a positive rating to the overall quality of the franchisor and 93 percent agreed that ERA cares about franchisee profitability and success. Expense Reduction Analysts has been certified as a 2016 World-Class Franchise®. Please view ERA’s highlight report below.